Privacy Policy
Effective Date: March 10, 2025
1. Introduction
Welcome to SharpeShare.com (“SharpeShare,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or applications (collectively, the “Service”).
By using SharpeShare, you consent to the data practices described in this policy. If you do not agree, please do not use our Service.
2. Information We Collect
2.1 Information You Provide Directly
- Account Information: Name, email address, and login credentials.
- Trade Data: Portfolios, trade history, and other financial records you upload.
- Payment Information: If you subscribe to the Pro Plan, payment details are processed by our third-party payment provider (we do not store payment data).
- Support Requests: Any information you provide when contacting customer support.
2.2 Information We Collect Automatically
- Usage Data: IP address, browser type, device type, operating system, and pages viewed.
- Cookies & Tracking Technologies: We use cookies and analytics tools to enhance user experience and measure performance.
2.3 Third-Party Data Collection
If you connect SharpeShare to third-party services (such as Google Sign-In or brokerage APIs), we may receive information from those services per their privacy policies.
3. How We Use Your Information
- To Provide & Improve the Service: Analyze trade data, generate reports, and personalize user experience.
- To Process Payments: Manage Pro Plan subscriptions and purchases.
- To Ensure Security: Detect fraud, prevent abuse, and enforce our Terms.
- To Communicate with You: Send account updates, feature announcements, and support responses.
- For Marketing (With Consent): Send promotional offers and content.
- For Legal Compliance: Meet regulatory obligations and respond to legal requests.
4. How We Share Your Information
We do not sell your personal information. However, we may share data in the following cases:
4.1 With Service Providers
We work with third-party vendors to operate the platform (e.g., payment processors, cloud storage, analytics). They only access necessary data for their services.
4.2 With Other Users
- Public Portfolios: If you make a portfolio public, it will be viewable by anyone.
- Social Media Sharing: If you use our sharing features, your data may be visible on third-party platforms.
4.3 For Legal Reasons
We may disclose your information if required by law or to protect SharpeShare’s rights, security, or operations.
5. Data Retention & Security
5.1 Data Retention
We retain your data as long as your account is active or as needed for legal and operational purposes. If you delete your account, we remove personal data unless retention is required for compliance.
5.2 Security Measures
We implement security measures (encryption, authentication, monitoring) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
6.1 Managing Your Information
- Update or delete your account details in your settings.
- Opt out of marketing emails via the **unsubscribe** link.
6.2 Data Access & Deletion Requests
You can request access, correction, or deletion of your data by contacting us at support@sharpeshare.com.
6.3 Cookies & Tracking Controls
You can adjust browser settings to block or delete cookies, though this may impact Service functionality.
7. Third-Party Links & Services
SharpeShare may link to third-party sites or services. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children's Privacy
SharpeShare is not intended for individuals under 18. We do not knowingly collect data from minors. If we discover a minor has submitted data, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this policy from time to time. If changes are significant, we will notify users via email or a website notice.
10. Contact Information
If you have any questions about this Privacy Policy, contact us at:
- Email: support@sharpeshare.com
- Website: SharpeShare.com
By using SharpeShare, you acknowledge that you have read and understood this Privacy Policy.